Disclaimer – Terms and conditions

  1. When ordering and installing a Solidtrax product you acknowledge that you have read this agreement and agree to be fully and legally bound to these Terms & Conditions and to also accept the Privacy Policy.
  2. The order process is conducted by our online reseller & Merchant of Record, Paddle.com, who also handle order related inquiries and returns. Your data will be shared with Solidtrax for product fulfilment.
  3. All prices listed, are inclusive VAT where applicable. Solidtrax products are not sold, but licensed to you, as a single user. This is a single user license, you are not allowed to share and/or distribute the contents of this product, either in full or in part, without written consent from Solidtrax.
  4. Delivery Policy: All Solidtrax products are delivered as digital downloads. No physical shipping will take place. Upon receipt of your order, you will receive an email from us with instructions to complete your download. In case you are unable to download the product or you do not receive an email from us with instructions to complete your download, you must contact us within 14 days from the date of your order. If you do not contact us within 14 days from the date of your order, the product(s) you purchased will be considered received, downloaded and delivered to you.
  5. Refund Policy: You have the right to return your purchase within 14 days and receive a full refund if you have not yet clicked the download link or activated the serial number. Once you start downloading the product, then you “break the seal” of the product and lose your right to a refund and in such case, we are not obliged to offer a refund according to EU regulations for digital deliveries.
  6. The Solidtrax effect and and synth presets are royalty-free and can be used for commercial or non-commercial use for music production, filmscoring, for game music and sound effects, music stock libraries and other types of audio production.
  7. You may not sample, record or copy any Solidtrax products (sound files, waveforms, recordings or synth presets) for the purpose of creating and distributing new sample libraries, instruments or sound packs, not as isolated single sounds or part of a sample library, not for commercial or non-commercial use of any kind.
  8. Solidtrax products may not be free of bugs or errors and is used at your own risk. Solidtrax is not liable for any damage, blown up speakers, loss of hearing, any lost profit, loss of data, malfunctioning or indirect damage caused by the products licensed to you. In no event shall the liability exceed the amount you paid for your license.
  9. Products are the intellectual property of Solidtrax and all rights belong to Solidtrax. Unauthorized duplication is a violation of the law.
  10. Solidtrax cannot be held responsible for any damage, or lost time as a result of using this product.
  11. These Terms & Conditions will continue to apply until terminated by you or Solidtrax. If you want to terminate them you can do so by destroying all copies of your licensed products. Solidtrax may terminate them if you breach this agreement. These terms shall survive any termination.
  12. Please reach out if you have any questions via the contact page.